As I am sure you are aware from your dealings with us over the years, this is not the usual level of service you receive from us. They do run very large. 50 They are very uncomfortable and have not "worn in" as you might expect. I bought a pair of penny loafers. No quibble replacement of Black Oxford shoes. I initially ordered a 6.5, and Paul requested a two-tone leather shoe. This is because it’s a method that allows a shoe to be resoled many times over without causing damage to the upper. I ordered a pair of shoes and a jumper, I paid for next day delivery, they turned up a week later, I also paid for the returns label. Samuel Windsor men's shoes are the epitome of style and sophistication. 1-16 of 216 results for "samuel windsor" A genealogy of the descendants of Alexander Alvord, an early settler of Windsor, Conn. and Northampton, Mass by Samuel Morgan Alvord | Jun 1, 2020 Lace-Up Shoes. Of course, getting them secondhand is absolutely fine and I used to do this a lot too before we started really focusing on shoe reviews here. I’m nicer than that, so I would have just been politely skeptical. We did cancel the order when you requested we do so, but it seems that the amount was credited to your account rather than refunded. The company’s flashier designs and evening shoes are from this line. Please accept our sincere apologies Mr Connelly. Corrected grain leather of course. I believe that Samuel Windsor only use a single last shape, I’m afraid. Subscribe to our newsletter for exclusive offers. My Thursday or Allen Edmond stuff is size 12.5 U.S. and I ordered the 12 UK and it really feels more like a 13 U.S. when I wear them. Burgundy Shoes. Samuel Windsor shoes. Only worn inside on carpet!!! I'm desperate to get these glad rags on now, I really want to look my best for my zoom! Your experience matters. Using only the finest leathers and suedes, we make seriously stylish shoes for men. A resigned "Oh, OK, we've received it, (huff), do you want me to do a refund them?" Specialising in dressing men in fantastically designed outfits, Samuel Windsor is perfect for special events and everyday officewear. They are an absolute joke. Combine that with well-constructed shoes at a comparatively low price, and you really can’t go wrong. These brown Italian leather Gibson shoes are handmade by Samuel Windsor master craftsmen using Goodyear Welted construction and the finest premium grade leather uppers and rubber soles. © 2021 Trustpilot, Inc. All rights reserved. Same as last two reviews . We've been clothing discerning gentlemen in the best of British style since 2003. I am glad that Adam was able to get the issue you had resolved quite quickly however, and trust that you are pleased with your purchase. All have held up well. Ok, sounds like a plan! For what I paid and for the casual wear, not for long walks, they are fine but the price and quality are what you would expect. Suede Shoes. This is quite typical of patent leather shoes that are cheaper due to the methods used to make it. Offering stellar customer service and a value-driven product that’s a great fit for a young man who’s just starting to build his wardrobe, I’m happy to recommend Samuel Windsor. 220 talking about this. From the polished leather sole to the full leather lining, these handmade Monk Shoes are refinement inside and out. However, if you’re still on the small side, it might be worth trying! Hard-Drive. Reply Prev of 2. After the allotted 3 days plus extra for optimism, I email again. .well guess what Monday came and went item did not arrive ...I rang again to be told that the item was in the warehouse awaiting collection and would definitely arrive on Tuesday...It's Tuesday and still no items. My Thursday and Allen Edmond stuff gets a nice hug 12.5 U.S. on my feet compared to SW 12 UK, as those feel there is some slippage in the shoes. Customer Service? If you would kindly contact our customer service team at customerservice@samuel-windsor.co.uk and if possible supply a few images we will get this arranged for you. Boy am I going to look dapper in my tweed coat and moleskin troos. Boots. I’m on the other end of the spectrum, rocking a 7D on my 5’4″ frame. Avoid like the plague.. We appreciate you commenting. I also placed a seperate order for a grey Oxford Jacket, and when it didn't arrive with the first order I rang Customer Services and was told that the jacket would be delayed because Samuel Windsor were moving premises. I look forward to my next order. Again the focus is to create a smart, trendy collection without compromising on quality and available at an affordable price. well worth the money. Buy Men's Samuel Windsor Clothing and get the best deals at the lowest prices on eBay! Collect plus had recently changed their website and the new one had not been updated on our website, meaning that some of the information supplied was out of date. Appreciate your suggestion! There is often an elevated price tag for shoes that are made in this way. While I love a good deal, I’m also a firm believer in the saying, “You get what you pay for.” Were these guys serious about selling Goodyear welted shoes for as low as $79? For my personal tastes and high level of shoes currently in the collection, I’d personally avoid their leather offerings. Let us know how it goes and keep us updated! Our huge range of shoes includes everything from formal Oxford shoes to laid-back loafers. I have been a customer of Samuel Windsor for many years, and have purchased a lot of things from them. They make their shoes in one width E. ( Wide width)I’m an 11 B American size. Our men's shoes range are made from the finest leather, handmade shoes of the highest quality. They said that they get so many shoes to repair from Samuel Windsor. Samuel Windsor have a delivery Grade of A-Visit Website Phone: 0871 911 7044 Email: customerservice@samuel-windsor.co.uk Classic Derby Shoe - Black. Honestly, I’m a bit jealous of Paul’s shoes, which will look killer with a pair of white trousers in the summertime. I have a pair of patent leather monk strap shoes from Samuel Windsor. Thanks for your detailed input here! Thanks for commenting. Thank you for the feedback, and apologies for the confusion and the poor service. My shoes were a touch big, especially on the left, which is the smaller of my feet. I have just checked the Hermes tracking number again, and guess what, they still havent received it, so I phoned again, this time speaking to a nice young lady who informed me that there were problems with despatch, so I asked to speak to a supervisor to find out which millenium I would receive my jacket, that was nearly 2 hours ago, so I guess they don't want to talk to me and they really don't give a monkey's for their customers, well if you read all the negative reviews on here you start to get the picture. I ordered two pairs of shoes from Samuel-Windsor. rubbish you told me express delivery and its been a week. If I were willing and able to climb a mountain (and let’s be clear, I’m not), I would sing Samuel Windsor’s praises from the mountain tops with regard to their customer service. This is a place where you can buy all sorts of accessories, including an impressive looking range of mens cufflinks. The shoes I choose to review were the Prestige Country Brogue, which comes in a handsome brown. They also said that the heel is packed with cardboard! There was no communication, to tracking and the box was left outside. I had experience with their sizing in the past so I ordered a full size smaller. Here you'll find handmade shoes at incredible prices, with no compromise on quality. Neither the shoes or jumper fitted me, so I thought I’d send them back. Don’t get me started. Michael is a husband, father, clothes horse, musician, and Asian food enthusiast. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. I have phoned , on different days , a further twice and emailed once . Here at Samuel Windsor, we pride ourselves on offering high quality leather shoes and formal wear at affordable prices. Paul wasn’t optimistic about the shoes fitting all that well, but he liked the style and has dealt with imperfect shoe fits in the past, so no big deal. Product. Replacement shoes sent out straight away. … I have ordered 4 shoes from Samuel… I have ordered 4 shoes from Samuel Windsor and I have been very please with my experience, from the ease of the website to receiving my order, in a very timely manner. Ten days later, no notification of receiving it and no refund. The return was easy and fast. Visit now for our latest menswear offers. We have sent a "Find Reviewer" request with trust pilot, if you would kindly reply we will look into this for you. I’ve been wearing my blue suede tassel loafers, and think they are more than acceptable and a great summer shoe re design. I continued to wear the shoes for work after. Be warned with this company, you will end up paying 30% more as an import charge from customs. We can only apologise once again, and I confirm that we have issued a full refund of the delivery charge by way of apology. Sort By: Most Popular. Look gentlemen, for the price, style and craftsmanship that goes into these shoes I give them 5 stars easily. Slippers. Once again I positioned, myself nose against the window desperate not to miss the courier and get my new tweeds. Like you, I find them to be too large but thick socks and an inner have straightened that out. Discussion. Their website states dispatch email in 24 hrs . Advise all customers to raise a dispute with PayPal. Anyway, another not overly wordy apology, explaining that they didn't have any packing boxes - yep, that's right, a pretty basic necessity for an online clothing company would be packaging materials. NEVER EVER BUY FROM THIS TERRIBLE COMPANY. Find helpful customer reviews and review ratings for Samuel Windsor Men's Handmade Leather Tasselled Loafer Slip-on Shoe from England Black Burgundy Kempton at Amazon.com. Slip-On Shoes. When I reached out to Dan and explained the problem, his response was something that customer service managers should train all of their employees to do: he apologized for the quality issue and sent us replacements immediately, before I even had a chance to drop the originals back at the post office, using the pre-paid return label. By way of apology, I have arranged to refund the delivery charge in full. NEVER EVER WILL I BUY FROM THESE COWBOYS AGAIN. Samuel Windsor offers a wide array of Italian genuine handmade leather shoes at reasonable prices. We appreciate your frustration with the delays due to the lack of cardboard packaging available. The quality of the product itself is fine, but the customer service is really what impressed me the most. In the world of budget clothing, it’s difficult to find items that are reasonably well-made and also good-looking. Stick with made in the usa. Men's Shoes. There’s no way it’s true for a shoe that costs even $800. It’ll undoubtedly be helpful for other people in the future! They say if you are a USA size 10 that you should purchase a 9.5. Took them to the cobbler and they immediately asked if the shoes were from Samuel Windsor!! ... Modern Slavery Act Disclaimer Reviews One pair absorbs water through the leather soles as though they were made of sponge. The shoes also came with a plastic-but-sturdy shoe horn, a pamphlet with company information, and an additional set of laces. Samuel Windsor offers a wide array of Italian genuine handmade leather shoes at reasonable prices. www.telegraph.co.uk. They fit so well, in fact, that he was surprised and delighted by it. I’ve ordered a total of five pairs of S.W shoes. I have over the years bought dozens of items of Samuel Windsor clothing, but had never had any of their shoes. I have nine pairs of SW shoes and boots. Star rating. Don't expect to receive your order on time even if you pay extra for faster delivery. Sadly, the first coat I bought didn't fit (their sizes are a little off) so I returned it and asked for another size. Asos provide a free returns bag with orders which I can drop in any post office, so it can be done! Loafers. Umm, you've had it for a week, I'd kinda hoped it was already done.Latest: I've been told I'll only get £75 of the £85 I paid back. I got a brown suede semi-brogue from the Classic Collection and Paul got a navy blue suede tassel loafer from the Prestige Collection. "These shoes offer solid all around value. The black shoes: There was no return note so it cost me £6 to return. I’m sure it’ll be valuable for other people considering SW. They sent me a smart label with instructions to place the label on the box and drop it off at the post office which I did the next day. We do apologise again for the poor service and delays experienced on this occasion. If you want really high-end leather and suede, you’re going to have to pay more. Folks this is a huge operation and they ran out of packaging, whoever is their stock control Manager wants sacking. As I mentioned in another comment, our experience with their customer service department coupled with their price point allows us to stand behind our assessment of the shoes. Samuel Windsor offers two collections of shoes: Classic and Prestige, retailing for $79/pair and $99/pair, respectively. Take a look at Sam Windsor Collection and find the most comfortable shoes at its finest. But avoid leather if it’s not black! The review did state that the shoes seemed to run a tad large. Samuel Windsor Tailored Quality, Outstanding Prices. All Reviews Product Only Reviews. But for me the suede ones hit the mark on the balance between quality and price. However, I would be reluctant to go down an entire size as it may then be too short. These versatile formal shoes feature a distinctive grainy leather, and are perfect for work, black tie parties and balls, university graduation and weddings. Samuel Windsor | Samuel Windsor specialises in quality men's shoes and formal wear, available online and in catalogues. Burgundy Shoes. I call them and they say they haven't received it yet - until I give them my Collect+ tracking. I see that you have since received the order and trust that all is well. Great Savings & Free Delivery / Collection on many items Likewise the Brogues took a while. The suede shoes are fine and all the black leather ones look great. Keep providing no service, you'll have no customers. My order was placed on 25/02/21 and was supposed to be delivered next day but instead was delivered on 3/03/21 ie after 6 days.Instrestingly this wasnt the first time it happened but previously i used to ignore it but it seems to me that its the company policy to charge its customers EXTRA on the pretext of next day delivery n than deliver them according to their own convenience.If you people can't deliver as per commitment why is the customer charged extra?Unfortunately nothing will happen as you will lay all the blame on the couriers.Sorry to say very unprofessional service.